TERMS OF SERVICE
APPAREL REFUND & EXCHANGE POLICIES:
WE WILL GLADLY ACCEPT CANCELLATIONS
Request a cancellation within: 1 hour of purchase
WE DO NOT ACCEPT RETURNS OR EXCHANGES
But please contact us if you have any problems with your order.
Paypal Credit Card & Direct Checkout Credit Card payments are accepted.
If you use Paypal e-check form of payment please note it will be a 3-5 business days processing time after your payment is complete you will receive your order.
Cancellation: You will only have 1 hour to cancel your order after it's submitted.
For orders cancelled after the 1 hour of purchase there will be a 15% Cancellation fee
RETURNS AND EXCHANGE DETAILS
♥ REFUNDS & EXCHANGES ♥
Due to the custom nature of Stockberry Apparel’s products, there are NO REFUNDS or EXCHANGES once your order have been placed.
►►► Color Quality vary from computer monitor to computer monitor or hand held device to hand held device. The reason for this is because most consumers will not have their screens calibrated for a CMYK printer colors. That basically means the color gamma of your screen can be brighter than a printers CMYK colors. We can’t guarantee the color will print the same way as you view it on your screen and a refund will not be given if the colors do not print exactly how they appear on your screen.
►►► Some of the designs in our shop may have a texture on the font & may not be visible on the screen when viewing the listing on your computer, phone, tablet or etc. no refund or exchange will be given for a textured font.
♥ APPAREL ORDER PROCESSING TIME ♥
CURRENT PROCESSING TIME:
APPAREL takes 7 BUSINESS DAYS before it's shipped. (BUSINESS DAYS are MONDAY - FRIDAY United States & Eastern Standard Time) after your payment is completed. If you submit the APPAREL information later. Then the order will process on the day you submitted the personalized information and not the purchase date but all personalized orders will be process on the purchase date provided the personalized information is submitted the same day the order is purchase on.
**LEAVING A NOTE WITH YOUR ORDER REQUESTING TO HAVE YOUR ORDER DELIVER BY A SPECIFIC DATE WILL NOT CHANGE THE ORDERS ORIGINAL DELIVERY DATE UNLESS YOU PURCHASE THE RUSH LISTING TO HAVE YOUR ORDERS PROCESSING TIME EXPEDITED.**
Our processing time are subjected to changing due customer purchase volume or any holiday season. We highly recommend when purchasing during any holiday time frame that you READ OUR PROCESSING TIME to prevent any confusion for when your order will be drop off at the post office for delivery.
Rush processing orders are completed and taken to the post office within 1-2 business day for a additional fee in the link below.
APPAREL SHIPPING TIME: After the 7 BUSINESS DAYS your order is completed it will be packed and ship with the USPS (United States Postal Service)
The delivery time separate from the processing time and it's picked during checkout.
First Class 2-7 business days*
Priority Mail 1-3 business days*
*Please note that USPS transit time can be extended due to delays with USPS postal system
USPS First Class International Package Service - Estimated Delivery Time: Varies by destination country
USPS Priority Mail International - Estimated Delivery Time: 6-10 business days
Stockberry Apparel have no control over the courier delivering packages and isn't responsible for any type of shipping delays.
If your order is sent back because of an undeliverable address you will be able to purchase a new shipping & no refund will given.
♥ WASHING INSTRUCTIONS ♥
• Hand Wash the shirt inside out, DO NOT USE BLEACH or bleach additive detergent) in cold water is recommended
• Do NOT use fabric softener
• Do not dry clean.
♥ SHOP POLICIES ♥
By purchasing this listing you are agreeing to Stockberry Apparel's Shop Policies.
♥ COPYRIGHT ♥
STOCKBERRY APPAREL'S T-SHIRT DESIGNS AND ILLUSTRATIONS are protected by US copyright laws, and EVERYTHING LISTED belongs to STOCKBERRY APPAREL.
►►► You may not manipulate, copy, alter, resell in any way images, products or other Content in this shop without specific permission from STOCKBERRY APPAREL the copyright owner.
►►► NO design and illustration stealing, reselling, commercial use, mass production or modifying files.
►►► You will receive no email PROOF for revisions of shirt design with purchase.
►►► Regarding original purchase size. Stockberry will change customers original shirt size if the original shirt size is not in stock but Stockberry will only change the size to a size that is comparable to the size change. For example if the original purchase size was a 2T. The shirt size can be change to a 3T which is the same size.
WE DON'T ACCEPT RETURNS, EXCHANGES OR CANCELLATIONS
But please contact me if you have any problems with your order.
RETURNS AND EXCHANGE DETAILS
►►► Due to the digital nature of ITEMS, there are NO REFUNDS or EXCHANGES on items delivered electronically. ◄◄◄
► INVITATIONS, ADVICE CARDS & NAME PERSONALIZATION: NO REFUNDS will be given once a invitations, advice cards, name personalization orders have been placed.
► INVITATION REVISIONS: Please review your invitation, advice cards and name personalization carefully and reply back with any text changes. Stockberry Studio isn't responsible for any mistakes made on invitation, advice cards and name personalization orders it is each customer responsibility to proofread and reply back with changes. You will receive only ONE round of text revisions/changes only per invitation order. Stockberry Studio isn't responsible for any typos or design mistakes on personalization and instant downloads printables.
► PRINTABLES COLOR RESULTS: All printable color results vary depending on what type of printer, paper, ink and toner used. Colors may appear different on monitors and handheld devices. Stockberry Studio isn't responsible for how the end printing results turn out. Please print a test page before printing several copies. No refunds, No exchanges and No revisions will be given if the colors do not print out the way they appear on your monitor and if you do not like the colors.
Please read and understand each product's description carefully. All Stockberry Studio's artwork has detailed descriptions of formats, how many individuals in sets and detailed image view(s) of all designs. We have provided accurate information about each product and expect the buyer to read these instructions.
By purchasing these items, you accept this policy. If you have received your product corrupted due to broken download link we can send you PURCHASED file(s) manually via email.
♥ FILE DELIVERY FOR PERSONALIZED PRINTABLES ♥
PERSONALIZED PRINTABLES will be sent within 2-3 business days Monday - Friday (Eastern Standard Time) to your email address we have on file.
♥ FILE DELIVERY FOR NAME PERSONALIZATION ♥
Party Printables Name Personalization orders will be sent within 2-3 business days Monday - Friday (Eastern Standard Time) to your email address we have on file.
♥ FILE DELIVERY FOR ALL PERSONALIZED ORDERS ♥
If customer fails to provide us with the personalized order requested/needed information. We will send the personalized item as it is shown in the listing to the customer and mark their order as completed and closed.
♥ FILE DELIVERY FOR INSTANT DOWNLOADS ♥
CLIPART, DIGITAL PAPER PACKS, NON CUSTOMIZED PRINTABLES and DIGITAL STAMPS download link will be sent to your EMAIL ACCOUNT within 5 minutes AFTER your payment is complete for you to access the files. Files WILL NOT be physically shipped to your home address.
♥ REACTIVATION OF DOWNLOADED ORDERS ♥
If you have lost your files due to a system crash, or misplaced them, you can send an email to reset your download links. Please keep in mind
STOCKBERRY STUDIO has 60 days POLICY to keep your data. It is your responsibility to back up your files. After the 60-day period we cannot guarantee if all items will be still available in our shop.
♥♥ TERMS FOR INVITATION ♥♥
INVITATION SIZE
The size of the invitation shown is 5" x 7"
Digital File format: 5"x7" PDF file - 300 DPI - High resolution
A 4" x 6" invitation is available upon request ONLY during checkout. Please leave a note in the "Note to stockberrystudio " message area during checkout if you want a 4" x 6" invitation at no additional cost. The 4" x 6" size change most be stated during checkout or an additional fee will be apply if stated after checkout.
♥♥ INVITATION MODIFICATIONS ♥♥
No COLORS, FONTS AND LAYOUT modifications are included when you purchase. The invitation is available as shown. Any modifications to the invitation colors, font and layout will result in additional fee.
Please send us a message if you have any questions regarding color changes and fees.
♥♥ RUSH ORDER ♥♥
If you need your invitation sooner then 1-3 BUSINESS DAYS please send an email message to receive a rush order quote and availability BEFORE you purchase.
♥♥ CHECKOUT INSTRUCTIONS ♥♥
► STEP ONE: Choose your invitation
► STEP TWO: Add it to your cart
► STEP THREE: When you add the invitation to your cart in the message area type the information you would like to have on the invitation.
FOR PHOTO INVITATION ONLY Please send high resolution 300 dpi photo to stockberrystudio [@!] gmail.com
► STEP FOUR: Checkout
► STEP FIVE: Your invitation will be sent to you within 1-3 BUSINESS DAYS (BUSINESS DAYS s are MONDAY - FRIDAY United States & Eastern Standard Time) after your payment is completed. If you submit the text later then the day you purchase it's 1-3 BUSINESS DAYS whenever you submit the text.
♥♥ PRINTING ♥♥
You can print your invitation at home, online printer, printshop, photolab or an office supply store.
♥♥ TEXT REVISIONS ♥♥
When you receive your invitation via email please reply back with any text changes. Time frame for text revision are another 1-3 BUSINESS DAYS whenever you submit them. You will receive only one round of text changes per invitation order.
♥♥ FREQUENTLY ASKED QUESTIONS ♥♥
► Question: Do I provide print services?
► Answer: No I currently don't provide print services but I can recommend a great printer to you.
► Question: Do you have any print company suggestions?
► Answer: Yes, Overnightprints, Gotprint, Fedex Kinko's or a local printer or office supply store.
► Question: Can I print more then one copy?
► Answer: Yes you can print as many copies as you may need.
♥♥ TERMS FOR PARTY PRINTABLES PACKAGES ♥♥
PRINTABLE PACKAGE FILE FORMAT
Your will receive a DIGITAL file that will be sent to your email address electronically with a link to download the NON-EDITABLE PDF file.
The file format is a NON EDITABLE PDF password protected file formatted for 8.5 x 11 inches sheet of paper.
The PDF file is NON-EDITABLE and password protected and CAN NOT be edited or opened in other program & CAN NOT BE EDITED USING Adobe Acrobat Reader. The file can ONLY be opened and printed from ADOBE ACROBAT READER a free program www.adobe.com.
You WILL NOT be able to open the files up in any other program and edited the design, layout, pattern, color, font or re-save it as a different format such as JPEG, EPS, PNG, SVG and etc.
The original editable source files are NOT FOR SALE so you can edit, add text, change colors, patterns and etc.
♥♥ SOFTWARE REQUIREMENTS ♥♥
Software requirements for printing the NON EDITABLE password protected PDF is Adobe Acrobat Reader a free program you can download at www.adobe.com.
♥♥ PRINTABLE PACKAGE TERMS OF USE ♥♥
All printable party packages PDF files are PASSWORD PROTECTED you WILL NOT be able to change any graphics, patterns, font, colors and etc.
ALL PARTY PRINTABLE PACKAGES ARE FOR PERSONAL USE ONLY and CAN NOT be resold for any purpose and it is illegal if you resell it.
The printed color result of party package may vary depending on your printer and the setting. Please set your printer on the photo quality or best quality in your printer dialog properties area.
YOU CAN print as many print out as you need for your PERSONAL USE ONLY using Adobe Acrobat. All artwork is original created and copyrighted by Stockberry Studio.
YOU CANNOT RESELL PARTY PACKAGE PRINTABLES & PRINTABLES as PRINTED item OR A DIGITAL DOWNLOAD. ALL PRINTABLES ARE FOR PERSONAL USE ONLY & CANNOT BE RESOLD
YOU CANNOT use the Stockberry Studio's party photos or previews like your own
IF YOU AGREE WITH THE TERMS ABOVE PLEASE PROCEED WITH YOUR PURCHASE.
♥♥ FILE DELIVERY FOR CLIPART, NON PERSONALIZATION PRINTABLES, DIGITAL STAMPS & PAPER PACKS ONLY ♥♥
A download link will be sent to your email account we have on file within INSTANT TO 24 hours of purchase for you access the NON EDITABLE PDF File. Files WILL NOT be physically shipped to your home address.
♥ PARTY PACKAGE NAME PERSONALIZATION ♥
NAME PERSONALIZATION is not included when purchasing this party package. If you would like for this party package to be customized with your child's name & age
you will be charged an extra fee. If your interested in the NAME PERSONALIZATION
please visit this listing:
Add this personalization option to your cart along with the printable party package of your choice.
For Birthday Party Package the name and age is added to the:
1.) Banner (example: Happy 4th Birthday Sarah)
2.) Cupcake toppers (example: Happy 4th Birthday Sarah, 4 & Sarah)
3.) Welcome sign (example: Welcome to Sarah's 4th Birthday Party)
4.) Happy Birthday Sign (example: Happy 4th Birthday Sarah)
5.) Goodie Bag label
6.) Thank you tags
7.) T-shirt Design
The Name Personalization will take about 2-3 business days (Monday-Friday Eastern Standard Time) to complete. If you need it sooner then 2-3 business days a rush fee will apply. No color or font changes isn't included with the personalization option.
When you purchase this listing with the printable kit the printable kit will be sent out to you instant because it is an automatic download and you will receive the name personalization after within 2-3 business days (Monday - Friday Eastern Standard Time) of your purchase.
Please type the name and age in the message area during checkout.
♥ TERMS OF USE FOR CLIPART, DIGITAL STAMPS & DIGITAL PAPER ♥
♥ LICENSE & USAGE RULES FOR CLIPART, DIGITAL STAMPS & DIGITAL PAPER ♥
When you purchase a graphic from STOCKBERRY STUDIO, you need to follow these License and Usage Rules listed below:
A. STOCKBERRY STUDIO'S CLIPART, DIGITAL STAMPS & DIGITAL PAPER NON-PROFIT/PERSONAL USAGE: You can use STOCKBERRY STUDIO'S graphics on any personal project as long as NO profit/money is made.
B. STOCKBERRY STUDIO's CLIPART, DIGITAL STAMPS & DIGITAL PAPER COMMERCIAL USAGE: If you wish to use our graphics to create a commercial product to sell, you can purchase with 2 license options:
1. Commercial Credit Required: You must link back to STOCKBERRY STUDIO'S ETSY SHOP with the STOCKBERRY STUDIO'S name intact. Credit should be placed on the page where you display the product.
i.e. GRAPHICS by STOCKBERRY STUDIO © http://www.stockberrystudio (clickable link)
2. Commercial No Credit Required: If you do not wish to credit and link back to us then you must purchase with this option. You pay an extra fee for this option (usually 20 US dollars) and you do not have link back to http://www.stockberrystudio
Without Licenses you CANNOT use STOCKBERRY STUDIO'S CLIPART, DIGITAL STAMPS & DIGITAL PAPER in any commercial activity.
► COMMERCIAL LICENSES ARE NOT FOR PRINTABLES & PRINTABLES PARTY KITS.
PRINTABLES & PRINTABLE PARTY KITS ARE FOR PERSONAL USE ONLY
► All CREDITS must be placed on the same page as the product (in product description, NOT on separate pages). If you do not follow this rule, you will be contacted by STOCKBERRY STUDIO to make sure your crediting is appropriate.
► If you are a Designer selling at Print on Demand sites (such as Zazzle, Cafepress etc.) and produce more than 1000 copies of any products, or if you are a Retailer or Wholesaler and produce more than 1000 copies of any products then please email us for a Mass Production License. Our Small Commercial License does not cover mass produced prints.
Freebie Files CANNOT be used for any commercial Activity.
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CLIPART, DIGITAL STAMPS & DIGITAL PAPER CAN BE USED FOR PERSONAL OR COMMERCIAL USE FOR THE FOLLOWING ITEMS
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PRINTED PRODUCTS: stationery, handmade or printed cards, brochures, flyers, business cards, stationery elements, games, jewelry, clothing, accessories, home decoration and etc.
DIGITAL SCRAPBOOKERS: Can be used for your personal projects.
EMBROIDERY DIGITIZERS: You can use them for commercial & personal use
TEACHERS AND EDUCATORS: Clipart & Digital Paper can be used to create educational products for selling or personal use. You must credit Stockberry Studio and shop (http://www.stockberrystudio) with a clickable link inside your PDF file, on your blog, website or wherever you display the file. We are not allowed any use if don't give credit to Stockberry Studio wherever you use the graphics.
Teachers must create a disclaimer inside their PDF files to protect Stockberry Studio's clipart, such as " a copyright statement indicates PDF file can only be used for personal and classroom use"
Teachers must design a decent project / game to offer free digital download PDF files and must place our clickable link inside the file. Also the PDF must be secure & password protected
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CLIPART, DIGITAL STAMPS & DIGITAL PAPER ARE NOT ALLOWED TO BE USED ON:
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DIGITAL PRODUCTS: CAN NOT BE USED ON NO DIGITAL PRODUCTS. CAN NOT BE USED be used on DIGITAL wrapper, collage sheets toppers, wall art, favor tags, stickers or any other digital printable files.
LOGO AND WEB DESIGNERS: You CAN NOT USE the clipart commercially to create logo and web designs to sell and for logo design use if the clipart is part of the design. You MAY NOT sell graphic as is as LOGO by itself.
You can use our art to create website/blog templates, banners, headers, footers, buttons and store front designs only if the design is flattened 72 dpi. It absolutely cannot be extractable.
You CANNOT sell our graphics as is and claim as your own. All copyrights remain with the Designers.
You CANNOT share graphics for free. (Teachers must design a decent project / game to offer free digital download PDF files and must place Stockberry Studio's copyright statement & clickable link inside the file.)
You CANNOT use our graphics to create products and sell on a competitor website.
You CANNOT make blank digital products like blank invitations, toppers, wrappers or party printables to sell.
You CANNOT sell Stockberry Studio's printables & printable party kits as digital product.
You CANNOT use the Stockberry Studio's party photos & listing previews as your own. These are copyrighted images and they belong to Stockberry Studio.
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COPYRIGHT
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STOCKBERRY STUDIO SHOP, PRODUCTS, INVITATIONS, CLIPART, PAPER PACKS AND PRINTABLES are protected by US copyright laws, and EVERYTHING LISTED belongs to STOCKBERRY STUDIO. You may DOWNLOAD the invitation and REPRINT it for non-commercial, non-public, personal use only. You may not manipulate or alter in any way images or other Content in this shop without specific permission from STOCKBERRY STUDIO the copyright owner. . No file sharing, reselling, commercial use, mass production or modifying files. You may not resell the invitation as a digital or a printed product.
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DISCOUNTS OR SALES
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STOCKBERRY STUDIO RESERVES THE RIGHT TO CHANGE PRICES AND MAKE DISCOUNTS ON SPECIFIC PRODUCTS at any time without giving you prior notice. Your use of the Site following any such modification constitutes your agreement to follow and be bound by the Agreement as modified.